We have established a comprehensive and powerful customer service system to provide timely, effective, professional and standardized services for 4G Beidou GPS vehicle monitoring products. With Shenzhen as the main body, service branches are spread all over the country to solve users' problems in the first time and provide professional support for driving recorders, vehicle recorders and other products.

In case of quality problems, our company provides 15-day replacement and 12-month warranty for the supplied 4G Beidou GPS vehicle monitoring products.

The warranty period of driving recorders, vehicle recorders, 360 panoramic visual systems and other products produced by our company starts on the next day after the purchaser accepts the products (the purchaser needs to complete the inspection within 5 working days after receiving the goods, and if no objection is raised during this period, the products are deemed qualified).

The following situations are not covered by the warranty:

• 1. Faults and damages caused by force majeure (such as fire, earthquake, lightning strike, flood, etc.).
• 2. Equipment damp, contaminated or water inflow.
• 3. Damage caused by abnormal working conditions (such as input voltage exceeding DC 36V).
• 4. Damage to the product caused by the purchaser's disassembly, repair or modification without our consent.

"Establish a good service brand image, and win customers' satisfaction to the greatest extent with high-quality 4G Beidou GPS vehicle monitoring products and perfect after-sales service" is our service tenet.